Frequently Asked Questions
How do I make a booking?
When it comes to planning your dream getaway, we prioritise personal interaction! To book your trip, feel free to reach out to us by phone or fill out the form located in the 'Contact' section of our website. We'll promptly get in touch with you to discuss your travel needs in detail.
How can I contact customer support during my trip?
We'll provide you with local contact details before your trip, ensuring assistance is available to you 24/7. Additionally, you can reach our customer support team via phone, WhatsApp or email. Our contact information can be found on the contact page of our website.
Can I cancel or modify my booking?
The cancellation and modification policies vary depending on the service provider and the type of booking. Please refer to the specific terms and conditions provided during the booking process or contact us for assistance.
Do I need travel insurance?
While travel insurance is not mandatory, we highly recommend it to protect yourself against unforeseen circumstances such as trip cancellations, medical emergencies or lost baggage.
Do you offer group bookings or special discounts?
Yes, we offer group bookings and special discounts for certain travel services. Please contact us to enquire about available discounts.