Privacy Policy:
Effective Date: 20th March 2024
Thank you for choosing to use our website. At PRADD Tours, we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose and safeguard your data when you visit our website praddtours.com and praddtours.co.uk or utilize our services. By accessing or using our website and services, you consent to the terms outlined in this Privacy Policy.
Information We Collect
We collect personal data that you provide to us when using our websites or services. This may include:
Personal Information: Such as your name, email address, telephone number, postal address, and other similar details.
Payment Information: Payment card details, billing address, and other payment transaction details necessary for processing payments securely.
Booking Information: Information regarding your travel preferences, including accommodation reservations, transport, activities, excursions, restaurant and entertainment venue bookings, and other related bookings made through our website.
Usage Information: Information about how you interact with our website, including your IP address, browser type, device information, pages visited and other usage statistics.
How We Use Your Information
We utilize the information we collect for various purposes, including:
Providing and enhancing our website and services to ensure a seamless user experience.
Processing and managing your bookings and reservations effectively.
Communicating with you regarding your bookings, updates, promotions, and other pertinent information.
Personalising your experience and tailoring our services to match your preferences.
Analysing trends, monitoring usage patterns, and optimizing our website and services.
Preventing fraudulent activities and ensuring the security of our website and users.
Information Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
With service providers and partners who assist us in delivering our services, such as payment processors, accommodation providers, transport agencies, activity organisers and other service providers.
When required by law or legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
In connection with a merger, acquisition, or sale of all or a portion of our business assets.
We do not sell, rent or trade your personal data to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Under UK data protection laws, you have certain rights regarding your personal data, including the right to access, correct, update or delete your information. You may also have the right to opt-out of certain communications or data processing activities. To exercise your rights or make any inquiries regarding your personal data, please contact us using the contact information provided below.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions, concerns or complaints regarding this Privacy Policy or our privacy practices, please contact us at info@praddtours.com.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.
Thank you for choosing PRADD Tours.
PRADD Tours Ltd
Address: 42 High Street, Harrow on the Hill, Middlesex, HA1 3LL, United Kingdom
Email: info@praddtours.com
Tel: +44(0) 7823 750409